FREQUENTLY ASKED QUESTIONS
Making an initial contact with Dayspring Counseling:
Call 256-878-3809
Fax 256-878-8022
Email Help@Dayspringcc.us
Submit your information request on our website.
Monday, Tuesday, and Thusday: 8:00 am – 8:00 pm
Wednesday: 8:00 am - 5:00 pm
Friday: 8:00 am - 12:00 pm
123 Sand Mountain Dr NW
Albertville, AL 35950
Dayspring is able to offer teletherapy to all residents of Alabama. Teletherapy is a well accepted medium for treatment and is approved by the health insurance industry. We offer your choice of phone calls or video calls. For more information on our Teletherapy visit our webpage.
Dayspring Center for Christian Counseling is a nonprofit and we manage our costs to provide affordable treatment for everyone.
Unlike some private practices that only accept private pay, we contract with most major health insurance companies and employee assistance programs (EAP) such as BCBS, Aetna, Cigna, Medicare part B and Medicare Advantage plans, Compsych EAP plans, EverNorth Health Services EAP plans, Uprise Health EAP plans, Tricare, and UHC.
The majority of our clients pay $25 or less per session when using health insurance. We will gladly check your health insurance in advance of your appointment to determine your expected copayment based on information provided by your provider.
Some clients, for personal reasons or lack of health insurance, choose to pay our published fee of $135 per session. Our Fee Schedule is available online and in the office.
Dayspring Center for Christian Counseling does not use a sliding fee scale but we do have some solutions that increase your support system:
Graduate Intern Counselors on staff can provide extreamly affordable therapy sessions. These Interns, in their 6th year of college, are directly supervised by our Directors to insure the quality of your care. Your treatment plan will be closely monitored by the supervising Director.
Dayspring Counseling also has a Compassion Program where we partner with churches in Alabama who desire to sponsor an individual or family for counseling. By offering the church a very low rate we are able to share the cost so that everyone benefits. Contact your church and ask if they will sponsor you or your family for counseling. The church only needs to call Dayspring to approve payment.
We also partner with several local nonprofits to provide counseling to their clients. Some of these agencies are CWJC - Christian Women's Job Corp, Kelly's Rainbow Domestic Violence Shelter, Handfuls Of Purpose transitional housing for women, and Real Life Pregnancy Centers.
Dayspring Counseling has a special fund to provide counseling for moms that are experiencing Postpartum Depression. These services are available from pregnancy to 2 years postpartum. Moms can apply for a scholarship online.
Dayspring Counseling is considered a full service office and offers treatment for several concerns that benefit from counseling:
Anxiety, Depression and Trauma counseling.
Premarital, Marriage, Couples, Postpartum Care, and Family counseling.
Divorce Recovery, Anger Management, and Stress Management.
Addiction Recovery counseling.
Grief and Complicated Grief counseling.
Mood Disorder counseling.
Adolescent Therapy, and Parent-Child relationships.
Career counseling.
For a more detailed list of treatments and therapies go to our Counseling page.
To schedule your first appointment takes less than 5 minutes and requires very little information:
Client's first and last name.
Date of birth.
Your preferred phone number.
Your preferred email address.
Name of your health insurance company along with your ID number or other payment agreement.
A short reason for visit.
What should I expect after scheduling my appointment?
Before You Arrive: You’ll receive an email to complete your digital intake forms. These include a brief self-audit of your feelings and standard privacy authorizations.
Checking In: When you arrive at our Albertville office, check in at the front desk. We’ll verify your insurance, identification and collect any co-pay (most are $25 or less).
The Consultation: Your first session is a 53–60 minute consultation. This is a "get to know you" time where you and your counselor will assess your needs and build a personalized treatment plan. During this time you will have plenty of opportunity to ask your counselor questions as well.
The Commitment: While every journey is unique, we typically recommend a minimum of 6 sessions to see significant and lasting change. Every treatment plan is individualized for you and your needs.
The normal counseling appointments lasts about 55 minutes.
Unlike a traditional doctor’s appointment where the doctor goes back and forth between exam rooms, the counselor is scheduled to attend to your needs solely for the session. Because we blocked the time for your appointment, provided a counselor and staff, we reserve the right to charge clients $50 for not giving a 24-hour cancellation notice.
Adolescents might have appointments that only last 30 or 45 minutes to match their attention span.
Dayspring Center for Christian Counseling provides professional licensed counselors who have the ability to add Christian scripture and prayer into the traditional treatment plan when the client requests Christian counseling and the therapist agrees the addition of scripture or prayer will benefit the treatment plan:
Christian counseling is not a requirement to receive services at Dayspring. We are professional counselors that have a primary responsibility to help people improve their lives and mental health.
Dayspring Counseling reserves the right to charge clients a reasonable fee of $50 if clients do not provide a 24 hour notice of cancellation or for missing a scheduled appointment. We make every effort to remind clients of upcoming appointments to give them the opportunity to reschedule or cancel an appointment.
We charge this fee because we have scheduled a counselor and staff to be present and prepared to spend an hour providing counseling with you according to your prescribed treatment plan.
Yes, the client/therapist relationship is one protected by law. Information disclosed during the session is not released unless the client gives the therapist written permission to do so. There are exceptions to this when the therapist is required by law to report this information to the authorities:
A court/judge may subpoena or order the release of information.
If a client presents a danger to him/herself the therapist will assist to keep the client safe by reporting the danger to the appropriate authority.
If a client shares their intention to kill someone.
If a client shares their child/elder abuse experience.
Dayspring Center for Christian Counseling does not discriminate on the basis of race, color, religion, national origin, sex, or disability in its health programs and activities. Every patient is entitled to the same standard of care. The quality of care provided is consistent with the highest medical standards and is equal to the care available from other professional counselors.
Dayspring Counseling does reserve the ethical right to restrict treatment to individuals that lack the capacity to benefit from psychotherapy. Normally adolescents under the age of 10 years of age require “play therapy” or people who have been formally diagnosed with a cognitive impairment such as but not limited to dementia may not benefit from psychotherapy.
